Return and Refund Policy
Return and Refund
You can initiate a return within 15 days for eligible items; if you receive a wrong, damaged, defective or counterfeit item. For change of mind (with seal intact), ensure to report/return on the spot during delivery/ pick up or within 24 hrs of delivery for your return to be valid.
When returning an item, ensure all seals, tags and accessories are left intact and item is in its original packaging. If you have created a password on the device you wish to return, please ensure it is removed, otherwise, your return will be invalid.
Refunds in respect of returned products shall be managed in accordance with the refunds page on the marketplace, as may be amended from time to time. Our rules on refunds shall be exercised in our discretion, subject to applicable laws of the territory. We may offer refunds, in our discretion:
In respect of the product price.